01Free Cancellation
Bookings may be cancelled up to 24 hours before the scheduled pickup time without cancellation charges.
02Cancellation Within 24 Hours
Multi-Day Trips: The first day's applicable charges will be deducted, and the remaining eligible amount will be refunded.
Single-Day Trips: No refund will be provided for cancellations made within 24 hours of the scheduled pickup time.
Airport Transfers: Cancellation 2+ hours before pickup = full refund; cancellation within 2 hours = treated as a no-show; no refund.
03Special Conditions
Wedding & Event Bookings may be subject to a minimum 50% cancellation charge.
During peak periods such as Dasara, New Year, summer holidays, long weekends and special events, different charges may apply and will be communicated at booking.
For multi-day outstation trips cancelled after commencement, charges apply for days already travelled and other applicable expenses.
04Cancellation by BLR Cabs
If BLR Cabs cancels a confirmed booking due to vehicle unavailability or other operational reasons, the eligible booking amount will be refunded.
05Refund Processing
Eligible refunds will normally be processed within 5-7 working days from cancellation confirmation.
UPI: Original UPI account. Credit/Debit Card: Original card. Net Banking: Original bank account. Cash Payment: Bank transfer, subject to customer providing bank details.
06Complaint Notification
Any complaint regarding cancellation, refund or service must be reported to BLR Cabs within 7 days of completion of the trip for consideration.
Cancellation charges at a glance
| Cancellation Timing | Cancellation Charge |
|---|---|
| More than 24 hours before pickup | 0% |
| Within 24 hours - Multi-day trip | First-day charges deducted |
| Within 24 hours - Single-day trip | 100% |
| Airport transfer 2+ hours before pickup | 0% |
| Airport transfer within 2 hours | 100% |
| Customer no-show | 100% |
Contact BLR Cabs
bookings@blrcabs.com | +91 96692 86692 | RJ Complex, 53/3, Yamare Village, Sarjapura Main Road, Bangalore - 562125.
Note: Once a vehicle is blocked and confirmed, cancellation charges may apply according to the policy above. Final cancellation/refund eligibility will be based on the booking confirmation and applicable terms communicated at the time of booking.