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BLR Cabs
LEGAL · REFUND

Cancellation & Refund Policy

At BLR Cabs, we understand that travel plans can change. Our cancellation policy is designed to be simple, transparent, and fair.

Last updated · Effective 20/05/2025

01Free Cancellation

Bookings may be cancelled up to 24 hours before the scheduled pickup time without cancellation charges.

02Cancellation Within 24 Hours

Multi-Day Trips: The first day's applicable charges will be deducted, and the remaining eligible amount will be refunded.

Single-Day Trips: No refund will be provided for cancellations made within 24 hours of the scheduled pickup time.

Airport Transfers: Cancellation 2+ hours before pickup = full refund; cancellation within 2 hours = treated as a no-show; no refund.

03Special Conditions

Wedding & Event Bookings may be subject to a minimum 50% cancellation charge.

During peak periods such as Dasara, New Year, summer holidays, long weekends and special events, different charges may apply and will be communicated at booking.

For multi-day outstation trips cancelled after commencement, charges apply for days already travelled and other applicable expenses.

04Cancellation by BLR Cabs

If BLR Cabs cancels a confirmed booking due to vehicle unavailability or other operational reasons, the eligible booking amount will be refunded.

05Refund Processing

Eligible refunds will normally be processed within 5-7 working days from cancellation confirmation.

UPI: Original UPI account. Credit/Debit Card: Original card. Net Banking: Original bank account. Cash Payment: Bank transfer, subject to customer providing bank details.

06Complaint Notification

Any complaint regarding cancellation, refund or service must be reported to BLR Cabs within 7 days of completion of the trip for consideration.

Cancellation charges at a glance

Cancellation TimingCancellation Charge
More than 24 hours before pickup0%
Within 24 hours - Multi-day tripFirst-day charges deducted
Within 24 hours - Single-day trip100%
Airport transfer 2+ hours before pickup0%
Airport transfer within 2 hours100%
Customer no-show100%

Contact BLR Cabs

bookings@blrcabs.com | +91 96692 86692 | RJ Complex, 53/3, Yamare Village, Sarjapura Main Road, Bangalore - 562125.

Note: Once a vehicle is blocked and confirmed, cancellation charges may apply according to the policy above. Final cancellation/refund eligibility will be based on the booking confirmation and applicable terms communicated at the time of booking.